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Issue with Custom Button Color in Emails (Fluent-CRM)

Hi everyone,

I’m experiencing an issue with Fluent-CRM when sending emails via campaigns or automations. If the email contains a button and the button color has been customized in the template, the email is delivered to the recipient, but the button color always appears as black instead of the specified color.

However, there’s an exception: For Double Opt-in emails, we’ve also set a custom button color, and it displays correctly. This suggests there’s a difference in behavior between Double Opt-in emails and all other emails.

Does anyone have an idea why this might be happening or how to fix it? I’d greatly appreciate your help and any suggestions!

Thank you in advance! 😊

Tanbir Ahmod

AndrΓ© SalierΒ Thank you for bringing this to our attention! To investigate and resolve the issue efficiently, could you please create a support ticket and share the ticket ID with me? I'll prioritize reviewing the ticket and work on a solution for you.

AndrΓ© Salier

Tanbir AhmodΒ the support ticket is #118159