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[fluentcrm_pref] shortcode doesn't work

I've added [fluentcrm_pref] to a page, but when I view it on the front end, it doesn't load anything.

I enabled "Enable Preference Form Shortcode" in the FluentCRM settings.

Shahjahan Jewel

The user needs to be known, so he/she must need to be logged in or they need to click a link from email. Also a contact need to be exist for the user (if logged in).