FluentCRM Click tracking and Opens + WAF Rules
OK, so today I sent out my first newsletter using FluentCRM 3.0. Also, happened to be sent over toSend. For one reason or the other, my open rate was WAY down so far.
Come to find out, my Cloudflare WAF rules are are throwing up challenges to the trackers. Looks like ns_url and the ?fluentcrm=1 links are being caught by Cloudflare. And I think that's the issue here.
So, I can put in WAF rules to allow it through. But, just so I understand (plus, I have a lot of clients using FluentCRM)...
Did the format of the open trackers and click trackers change with FluentCRM 3?
Hello David. By any chance did you sent a RAW html campaign? There’s a known bug in which the tracking code is not being properly deployed on raw html campaigns. I think it’s still pending for a fix.