Feature Request: Being able to see which users clicked on an specific link
Currently, on Campaigns reports, we are able to see:
- How many clicks we got on different URLs.
- A list of all the users who clicked on ANY link.
- We are able to go to Actions > and add a tag to the users that clicked on specific links.
BUT, we are not able to just, filter and see which users clicked on specific links (if we do not add them to an specific tag).
This could be really useful. Simply being able to see that filtered list.
#featurerequest
You should be able to tag people who click a link. Would that suffice?
William Beem Yeah. That's my point 3 of this post (already know that option is there).
But I'd like to be able to filter by link click directly, without having to create a tag and add them to that tag.
I think that being able to directly select them, and send them a bulk custom email could be a useful feature.
Also, I think this feature of bulk select and "Send Email or Campaign" could be a nice feature to have on the bulk options on FCRM.
Currently you can only send Sequences or add to automations, but there's no option for directly sending an email unless you go directly to create a campaign.
I know we have many workarounds, but from an user perspective, I am sure this could be more straightforward for customer relationship, follow ups, and so :)
Jorge de los Reyes I'm not seeing much of a difference between filtering for a tag, which can create a dynamic segment, vs. a filter on campaign reports.
However, people work differently and your proposal has merit.
William Beem absolutely!
I think that the proposed frame just saves you a couple of steps: like adding the tag or starting through a campaign.
But, as you said, it depends on each one’s workflow.
The tool is flexible enough to adapt it, but hey, there’s always space for improvement.
Specially, when all this info is already “there”, but simply not available at a first sight.
I think this would be a great feature to be able to see what things your people are interested in without necessarily creating all of the infrastructure that may not be needed down the line. Also, if there was an option to then assign a tag to everyone that clicked a specific link, that would be even more 🔥
Wendy Perkins Shoef yeah. Assigning a tag for all the contacts who clicked a specific link is already available (luckily!).
But a previous step, to see them, will be a top addition! 😄
Just mentioning this in case you missed that setting of: Campaign Report > Action > Assign tag to contacts who clicked on > select link :)
Jorge de los Reyes Yes I did miss that setting. Sweet. But ya, would like to see everyone first to decide if it's something worth focusing on.
If you're technically inclined FCRM does have an event listener function that captures all clicks and opens.
With a bit of code (Claude) you can have every link click display as an event on the contact record then at any point you can filter by that event name to see who clicked ANY link from ANY email (including those sent via automation).
I'm finding it much more effective to write simple plugins for some of these missing features instead of wait on the team to prioritize them. Especially if they are "must have" features to me.
Chris Davis thank you Chris!
We also created a plugin a long time ago for page and link tracking :)
It works like a charm 😄
Totally agree: custom plugins are awesome for this!
I just thought this could be part of the core 🙈
Hey Jorge de los Reyes! We're already considering showing number of clicks on hover. So this should be a no brainer. Tagging Masiur Rahman Siddiki so we can keep track of this. But this might take until next update. :)
Nazir Himel Amazing ♥️.