Skip to main content

FluentCRM

Create a record in FluentCRM when an email is sent

Hi everyone,
I would like to track all the emails that I send to my clients in FluentCRM.
Do you know if it is possible to send a webhook to FluentCRM when an email is sent via GMAIL, for example, and then creating an activity report in FluentCRM for the contact?
Thanks in advance !

  • 2 likes
  • 1 comment

Tyler Yanta

I haven't dug into this too deep yet but something similar is on my radar.

It's probably going to involve using a 3rd Party Parsing Service that can parse emails and then send the data to FluentCRM via API or webhook.

FluentCRM would be able to store that data. This means you'd need to find a service that can be configured to send data in a format that FluentCRM can understand (as notes on the contact record).

I use Postmark for SMTP (outgoing mail) and was hoping to use their inbound processing for this, however, in a week they're making inbound processing a "pro" feature for existing users too (nice 300% price hike for what use to be on my plan...)

Anyway, if anyone else has already done this, care to chime in with your experience?