Skip to main content

FluentCRM

#Feature Request

Contact Import & Custom Field

Allow importing contacts without an email address

Request
Now that SMS is included in FluentCRM 3.0, please allow contacts to be imported without an email address when a phone number is present.

At the moment, the import requires an email address and returns this error:

{
  "email": "The email field is required.",
  "xhr_status": 422
}

This blocks SMS-only contacts from being added through import.

Suggested behavior
If a contact has a valid phone number, the email field should be optional during import.

Why this matters
With SMS support, some contacts may only have a mobile number. The import tool should support those contacts the same way the platform now supports SMS communication.

Clickable URLs in Custom Field

Request
When a URL is entered into a Custom Field, it would be helpful if FluentCRM automatically converted it into a clickable hyperlink in the contact view.

For example, if a field contains:

https://domain

It would display as a clickable link so users can open the destination directly instead of copying and pasting the URL.

Why this helps
Many workflows store links to external systems (CRMs, booking tools, client portals, etc.). Being able to click the link directly from the contact profile would make navigation faster.

Optional improvement
It would also be useful if the field allowed:

  • Opening the link in a new tab
  • A quick copy link button