Skip to main content

Bug? / Feature Request: Goals with Existing Tags Donโ€™t Trigger on Automation Entry

Hi FluentCRM team,

I noticed that Goals based on tags only work when the tag is added while the contact is already inside the automation.

If the contact already has the tag before entering the automation, the Goal is ignored, even with:

  • โ€œOptional Pointโ€
  • โ€œContact can enter directly to this sequence pointโ€

Expected behavior:
The contact should jump directly to the Goal if the tag already exists.

Current workaround:
I have to remove tags first and use a โ€œtag removedโ€ Goal instead, because only changes happening inside the automation are detected.

Would be great if existing tags were also recognized on automation entry.

Thanks!

Bug? / Feature Request: Goals with Existing Tags Donโ€™t Trigger on Automation Entry