How do you deal with image optimization for emails?

I typically use image optimizer plugins on websites (or the host provides them), and they turn images into WEBP files. But WEBP is not usable in emails.

I can't keep turning optimization on and off each time I make an email. And I most certainly can't expect my site-owner clients to do that. Nor can I expect them to manually FTP images to a unique folder, to bypass image optimizers.

Are there any workarounds, that allow for best-practice image compression on a site, as well as allow for correct image formats for emails?

For the future, it would be great to make use of AI (Gemini) for segmentation, timing and automation. For example, send mails to contacts when they are most probably opening, send an email when a contact has visited a certain page more than once, give a temperature score (cold, warm, hot) to a contact according to intent...
Also for e-commerce, give product suggestions according to behaviour, ...

I want to use company create method to create company in fluentCRM via custom code once company created in fluent forms, this is my current code:

add_action('acf/save_post', 'sync_company_with_fluentcrm', 20);

function sync_company_with_fluentcrm($post_id) {
    if (get_post_type($post_id) !== 'company') return;

    // read ACF data
    $data = [
        'name'     => get_field('company-name', $post_id),
        'email'    => get_field('company-email', $post_id),
        'phone'    => get_field('company-phone', $post_id),
        'website'  => get_field('company-url', $post_id),
        'vat_number' => get_field('company-vat', $post_id),
        'owner_id' => get_post_field('post_author', $post_id),
    ];

    // API used
    $companyApi = FluentCrmApi('companies');
    $company = $companyApi->createOrUpdate($data);

    if ($company && $data['owner_id']) {
        // connect owner with contact
        $companyApi->attachContactsByIds([$data['owner_id']], [$company->id]);
    }
}

Most of my conversations are through Whatsapp. And those conversations I can't see back in my CRM. This for me is a big lack at this moment. This would be a major improvement to setting up sales.

Hey folks, I noticed that in FluentCRM I don't have any stats one a customer record that show someone made a payment on a form. Am I missing something here?

In Google Ads, we can define an exporting webhook trigger, to send new lead form entries to any CRM with webhooks.

While investigating options with FluentCRM, I found that there is no individual mapping available. How would you suppose to capture leads from Google Ads lead forms?

Sample webhook payload:

{
"lead_id": "TeSter-123-ABCDEFGHIJKLMNOPQRSTUVWXYZ-abcdefghijklmnopqrstuvwxyz-0123456789-AaBbCcDdEeFfGgHhIiJjKkLl",
"user_column_data": [
{
"column_name": "User Email",
"string_value": "test@example.com",
"column_id": "EMAIL"
},
{
"column_name": "Full Name",
"string_value": "FirstName LastName",
"column_id": "FULL_NAME"
},
{
"string_value": "Example answer",
"column_id": "wie_viele_mitarbeiter_beschäftigen_sie?"
},
{
"string_value": "Example answer",
"column_id": "in_welcher_branche_sind_sie_tätig?"
}
],
"api_version": "1.0",
"form_id": 284082731522,
"campaign_id": 22824963093,
"google_key": "1",
"is_test": true,
"gcl_id": "TeSter-123-ABCDEFGHIJKLMNOPQRSTUVWXYZ-abcdefghijklmnopqrstuvwxyz-0123456789-AaBbCcDdEeFfGgHhIiJjKkLl",
"adgroup_id": 20000000000,
"creative_id": 30000000000
}

Hi. I have an automation set up for WooCommerce (Order Completed > Apply List > Send Custom Email). It works great, but the issue is it works too well, ha.

The custom email is going out at the same time as the WooCommerce transactional emails (e.g., order emails), so it's getting lost in the shuffle.

Is there a way to delay the entire automation or a single action ('Send Custom Email')?

Thank you!

This was one of my hesitations migrating back to a WP based CRM. CRM malfunctions. I've cleared out all of my cache in Chrome and still cannot get back into FCRM, but I can when I login via new incognito session. Not sure what's going on, but if anyone has any quick tips ideas to save me some troubleshooting time greatly appreciated.

Please allow us to trigger an automation with as many calendars from FluentBooking I have/want.

Use-case: On one of my projects I have more than one calendar. I want to verify email's validity before I send campaigns/automations.

So after a booking submission, I want to send data via Webhooks to Reoon (or whatever service) and then, if the email is OK, so that contact would be introduced to a funnel. And if email returned invalid, that contact will be disabled.

As I want to do that verification on EVERY calendar, and I don't want to configure that automation on EVERY single calendar I create, I'd prefer to set a FCRM automation.

BUT for now, I can trigger just an automation for EVERY calendar, not for more than one.

I hope I explained well my use-case... lol

Thanks for considering this #FeautureRequest!

For the Tag Applied step, I would like to see the addition of a Wait for xx time condition.  Currently there are two possible benchmarks choices - Optional (continue even if tag does not exist) or Essential (stop and wait for tag to exist).  However, a third scenario needs to be added.

The scenario that is missing is to stop and wait for a period of time for the tag to exist.  But if the tag doesn't exist after that period of time, then continue on anyway.  For example, the automation flow might require that the flow stops and waits for 7 days for a particular tag to exist, but after 7 days the automation flow should continue on anyway.