Hi everyone,

I’m currently looking for recommendations for experts who specialize in setting up and managing compliant outreach campaigns specifically using the FluentCRM + Google Workspace stack.

I’m working on a project for thebusinessmatcher.com where we invite organizations to claim/update their existing listings.

Two quick points/questions:

1. Feature Suggestion: I wish this forum included a "Service Discussions" or "Hiring" category. There is a lot of talk about product features, but finding vetted experts who understand the nuances of deliverability, warm-up strategies, and DNS configuration for this specific stack is challenging.
2. Recommendations: Does anyone have recommendations for experts providing this service?

A note of caution: I recently had a poor experience with a highly-rated expert on Upwork who didn't meet minimum standards required for safe bulk sending., so I’m being careful this time. I’d like to have some screen‑sharing during the key steps of the setup so I can follow along and understand the important parts of the configuration.

If you are an expert or have worked with a reliable one, I’d love to hear from you.

I have had so many issues with FCRM not sending mail. It was finally working for a few weeks, and now this. I sent a newsletter yesterday. Got the green checkmark notification that it was sending. This morning, we are still spinning and at 0%. (see screenshot 1)

The only thing that has changed is I moved CRON to the server. I did this with the assistance of my host. The reason I made this change was due to the alerts in FCRM.

Sigh. I'm starting to lose faith. 😞

Hi guys, when you get an order in Woocommerce, Woo itself triggers an email to be sent to the customer for their confirmation. Does anyone know if its possible to replace the standard Woo emails using automations between Woo and Fluent CRM? I find the Woo email templates awful and am keen on the customization from Fluent:)
Cheers all, I like how everyone is building real business here.

I would like to add more contact status. Now only lead or customer. But I would like to add "Lead" "MQL" "SQL" "Oppurtunity" "Client" and "Ambassador" to the status. Why can I not find where to add these to status?

Do you know how to add content from ACF (Advanced Custom Fields) to FluentCRM emails so it displays as text rather than HTML?

Hi,

I have a variable subscription product in WooCommerce with three variations:

• Monthly
• Quarterly
• Yearly

Before using FluentCRM, I was working with ActiveCampaign + WP Fusion, and everything worked fine.

Now I’m migrating from ActiveCampaign to FluentCRM, and I decided to stop using WP Fusion and rely only on WooCommerce triggers inside FluentCRM for automations.

The issue I’m facing is that I cannot find a way for FluentCRM to distinguish between subscription variations.

FluentCRM does not seem to recognize whether the subscription is monthly, quarterly, or yearly, which makes it impossible to build different automations based on the billing period.

My questions are:

• How do you usually handle variable subscriptions in this case?
• Is there a native way in FluentCRM / WooCommerce triggers to detect the subscription variation or billing interval?
• Is it possible to achieve this without using WP Fusion?

Thanks in advance for your help.

I don't know what happens but the title column of table are too narrow and I hardly can read the title.
This happens for pages:
- campaign: /wp-admin/admin.php?page=fluentcrm-admin#/email/campaigns
- automatisation (funnels): /wp-admin/admin.php?page=fluentcrm-admin#/funnels

As 2025 comes to a close, we shared a quiet reflection on how this year shaped FluentCRM. It’s just an honest look at what we focused on in 2025 and how those decisions will guide us in 2026.

2025 at a Glance

Growth matters, not just as a milestone, but because it raised the bar for how reliable and predictable the product needed to be. We don’t like to brag, so here’s a summary of how we’ve progressed as a product:

• 70,000+ active installations, powering ~45% more businesses than last year
• 8+ product updates, focused on polish and consistency
• 4,300+ support tickets resolved ~44% fewer than last year’s 7700
• 200+ reviews, with 96% rated five stars!
• 10,000+ private community members, creating steady peer-to-peer support
• Shipped 60+ features and countless improvements
• 40+ new blog posts aimed at real-life use cases and business growth
• 15+ YouTube videos, with most being long-form product tutorials
• 500K+ installations for FluentSMTP, a big thank you!
• Recognized by WPWeekly as the Best Marketing Automation Plugin

Please read the full Year in Review and what's our plan for 2026 here: https://fluentcrm.com/fluentcrm-year-in-review-2025/

Scope:
Configure FluentCRM, FluentSMTP and Google Workspace (DNS, SPF/DKIM/DMARC, sending limits, bounce handling, etc.) for safe bulk sending and good deliverability.​ - Import, clean and segment an existing list (URLs + work emails), then set up tags/segments for staged sending and basic reporting.​​ - Create short, professional email templates and 1–2 follow‑up messages that: - Explain why the contact is already listed (public web data). - Invite them to review/claim/update their listing via a clear CTA link. - Include proper sender details and unsubscribe/opt‑out to align with common anti‑spam and bulk‑sender rules (CAN‑SPAM/GDPR best practices).​

Is the cool off period the time the automation takes to send the first email? I am just trying this out and my order shows as an Abandon Carts in reports but it shows as Skipped under cool off period. I have looked at the settings and have set the cool off period to 1 day which seems to be the minimum period allowed. Is it possible to set this in hours? or maybe in fractions of a day.

Thanks

Nick