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Why I’m unable to use FluentCart

Dear FluentCart Team,

due to a technical detail, I’m unfortunately unable to use FluentCart legally in Europe/Germany :(

There are two urgent requirements:

  • The text of the “Agree Terms and Conditions” checkbox must be saved with the order, so I can prove exactly what the customer agreed to.
  • I need a second checkbox for the withdrawal/cancellation notice. Ideally, I should be able to create as many checkboxes as I want, and the text for each must also be saved with the order.

This should be technically straightforward to implement. Currently, it completely prevents me from using FluentCart. I have to use SureCart instead, because it supports this functionality.

Please take this into consideration.

Cointacter

This is sad.

Shahjahan Jewel

  1. If you enable the T&C, then that must be checked before placing the order. Not sure what proof you need as all the checkout data is saved to the corresponding order.
  2. Currently you can use our action and filter hooks to add more checkout fields. Please check the dev docs: https://dev.fluentcart.com/

Sebastian Weiss

Shahjahan Jewel In my admin order view, I can’t find any information about the agreement or the exact text the customer agreed to.

I could probably use actions to save this information in the order notes. However, displaying this information by default would be much better.

André Daus

This is the first time I hear that the text of the "Agree Terms and Conditions" checkbox must be saved with the order. I think what you mean is, you need to save the text of the actual T&C. But you do not want that to be saved in the DB each time someone buys something. What you actually need is, just in case of a dispute, you need to be able to provide the text that the customer agreed to. You can proof that by just storing a hash of the T&C at the time of order and then link that to the actual T&C text. Storing a hash has just 64 bytes, while your full T&C might have a megabyte.

I created a PoC, and if that works, I will add it to my PowerKit plugin. That is a great use-case.

Vibe Code

André Daus what is powerkit plugin?

André Daus

Vibe Code it's a plugin I am working on to extend FluentCart for German/EU markets.

Sascha Leem

André Daus Hey André, I'm interested in testing your plugin, 95% of my clients stores are targeting German customers, would be great to switch a few of them from Woo to FC as soon as compliance issues are solved :)

André Daus

Sascha Leem I sent you a DM.