subscription price change
i want to change a price of a subscription with active customers already on the subscription, will the new price also change the active customers too, or only new ones?
subscription price change will not affect the existing user. New price will apply to the new subscription only
Sarkar Ripon Does this mean that if we wish to change the membership subscription price for existing customers, we need to ask them to unsubscribe and then resubscribe?
If so, this would be a poor customer experience, IMO.
I wonder how other providers who use recurring card payments automatically increase pricing (with customer notifications, of course), e.g. Netflix, Amazon Prime, etc.
John Bellingham Currently, we are managing subscriptions directly through the payment gateway. FluentCart's native subscription engine is coming soon and will hopefully address your concerns.
Sarkar Ripon Thanks for the update, Sarkar - this is good news!
Can you give a sense of what "coming soon" means? (i.e. days, weeks, months, etc.) - without context, it just means "someday".
John Bellingham Expecting in this quarter.
Sarkar Ripon Thanks, Sarkar - that's helpful.
Sarkar Ripon so, at the moment, when I want to increase a pricing for an existing subscription, that is not possible at all?
Natascha Vantuykom Short answer is 'No', but you can do it in the gateway as workaround.
but no worries, our own subscription engine is coming in this quarter
Sarkar Ripon can you tell me a little more about that? Does that replace Stripe or what does that do?