Services in FluentCart
Hey FluentCart team and fellow beta testers,
I’d love to share my first “big idea” — something I haven’t seen yet in the FluentCart beta, nor in any other eCommerce solution for WordPress.
With one remarkable exception: a brilliant add-on created by Nelson Miller (NelsonLeeMiller), which filled a gap that had been completely overlooked by others. He nailed it with his “services” add-on for SureCart, which mimics Fiverr-style workflows and finally brings real innovation for service-based businesses.
Right now, FluentCart is doing a great job focusing on the fundamentals. When we create a product, we’re asked to choose: physical or digital.
But what about the services industry?
What about the agencies, consultants, SMEs and professionals who often ignore these tools — not because they aren’t great, but because they offer nothing new for their type of business?
Nelson understood this gap. He added the ability to mark a product as a service, which unlocked powerful flows: multi-stage delivery, messaging, service status tracking — like Fiverr.
Now imagine FluentCart offering a third option at product creation:
Physical – Digital – Service.
And from there… magic.
You could trigger flows that integrate beautifully with the rest of the Fluent ecosystem:
- FluentBoards: Auto-create project boards for each service purchase, letting clients and providers track progress step by step — like the Roadmap plugin, but personalized per client.
- FluentSupport: Built-in support tickets related to the service.
- FluentCRM: Full customer journey tracking.
- FluentForms: Collect key order info directly during checkout (loved David Risley recent feedback on how this could be): Seamless checkouts that include data collection + instant automations using forms.
This would be a game-changer — for agencies, freelancers, coaches, educators, lawyers, accountants, you name it.
I know it might be ambitious. But Fluent already has everything needed — it just needs to be connected in a slightly new way.
If FluentCart adds that third “Service” category, I truly believe it would not only amplify its current success… it would open up a massive, untapped market of digital-first service providers who are just waiting for something that finally feels built for them.
Just my two cents — and looking forward to hearing your thoughts!
Shahjahan Jewel I think Nelson may not be in this space, but you truly will appreciate their works on services add on for surecart.
Warm regards.
Loving this beta so far. This is going to be big…
Attached you will find some screenshots from Nelson’s website. You may be able to see how beautifully integrated is this idea with the customer dashboard. I see much potential too with community here.
Basically I see this could be a possible enhancement of the customer dashboard for those products marked as service
As a largely based service company, this would be fantastic.
Julie Clark I've seen similar requests here, regarding agencies and service providers.
Literally an user said something like "A service is not a digital product", please... add... service options haha
Happy we are not alone here Julie!
+1 - it would be really nice to have it out of the box
I noticed that the product type options are limited to either a physical or a digital product as well and I'm missing the option to add a service (such as a workshop in my personal matter) Shahjahan Jewel if this option is added... it would be absolutely perfect!
Omg, this would be awesome! A solution for any type of business out there... especially for business owners like me that offer a 'mixed bag' that involves all three of those options. Great suggestion!!
Alicia Motes Thank you for sharing your thoughts too Alicia!
I will definitely love this. Moreover, taking into account that we have tried similar approaches like the one aforementioned. And it is a super smooth process...
I am sure this will be a game-changer for the Fluent Ecosystem. Let's see how the launch and development evolves.
Fortunately, we are in a very responsive community. And the team is always delivering! :)
Yes, PLEASE! I need this for my law firm. I'm building a complete digital infrastructure using all of the Fluent ecosystem products. But I'm missing the ability to sell and invoice services, including be able to charge hourly rates in fractions of an hour (i.e. in 1/10th of an hour time increments). Without this ability in FluentCart it leaves a gaping hole in the platform I'm building since all of my billing data will be siloed outside of the Fluent ecosystem. Please add services!
Exactly what I needed and have requested for too! Bumping up this thread ❤️ Shahjahan Jewel