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Refunds and user removal

A customer requested a refund under my 14-day money-back guarantee. I processed the refund through FluentCart/Stripe. This was the only product the customer had ever purchased from me.

After the refund, I noticed that:

  • The contact was removed from FluentCRM.
  • The customer was removed from FluentCommunity (so they no longer have access there).

However, I can still see them as a WordPress Subscriber under Users.

I expected FluentCart to remove the user completely, including the WordPress user account. Is this normal behavior?

My questions are:

  1. Why does the WordPress user still exist after the refund?
  2. Can the customer still log in with that account?
  3. If they can log in, what can they actually access or see?
  4. Is there any additional step I should take to fully revoke access after issuing a refund?

I just want to make sure refunded customers no longer have access to any paid content.

Thanks in advance for your help :)