Pending PayPal Orders

Hi all,

Some customers start the checkout process, select PayPal as the payment method, but then abandon the flow before finalizing. This results in an order with the "Pending" and "On hold" status in FluentCart. The customer’s email is saved in the order, but:

1. No contact is created in FluentCRM from these pending PayPal attempts.
2. I don’t see any built-in automation in FluentCRM to recover these abandoned carts (especially for PayPal).

What would be the best approach to follow up on or recover these incomplete PayPal transactions? Is there a recommended setup—either using FluentCart hooks, FluentCRM automations, or third-party tools—that could help turn these pending attempts into completed sales?

Thank you in advance for your guidance! 🤙🏻