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#General

Pause - Cancel Subscription???

Where is this for the admin or client?????

  • 3 comments

Shahjahan Jewel

For admin, it's on the subscription details view (top right corner). For Customers, that's the same.

Manuel Müller

James Maduk 

James Maduk

Thanks found it.

  1. So the process for the user is they can only cancel the orginal order - then are give the opportunity to reactivate it later. They can't select a pause option.
  2. For the admin they find the origianl subscription order, use the More Optins drop down and select 'cancel'.
  3. If an admin wanted to reactivate a subscription for the client??? Not possible?
  4. Can you clarify what the 'pause, fetch, cancel (stripe) options are for?
  5. Bug?? Individual Client Overview page subscription details are hidden for longer product names.