Migrating existing customers to FluentCart
The biggest challenge I’m facing is migrating my existing customers who are on monthly subscriptions. Right now, the only option I see is to cancel their current subscription in Plug&Pay (which runs through Mollie) and ask them to re-subscribe in FluentCart.
My contract with my current provider ends in November, so I don’t really see another way forward at the moment. Or is there an alternative approach I might be overlooking?
With just a few customers this wouldn’t be such an issue, but for companies with thousands it’s a serious risk, especially since some might not re-subscribe. How are others handling this type of migration?
To make the transition easier, I’m planning to offer all my customers one month free, but ideally I’d love to migrate them seamlessly without requiring any action on their side. How did you manage the migration from EDD to FluentCart, Shahjahan Jewel? And will something like that be possible for us as well?
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I'd be keen to know this too. It's what's stopping me from migrating from EDD to FluentCart right now. I can migrate all the data easily but the subs are a different matter.
I found this useful video based on migrating to WC subs https://www.youtube.com/watch?v=JpB6tFP45UY
I presume the process will be similar for FluentCart.
FluentCart doesn't seem to have anything like the above video. Shame, but it would make a great addition to aid with migration from other systems like EDD that use Stripe. Shahjahan Jewel