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How to Put a Free Digital Product in Someone's Account?

Sometimes I want to give a user one of my products for free as a thank you (or an apology😬)

The way I do it now is to send them a coupon, which they like of course, but sometimes I wish it could just appear in their account.

Is there a way to do that?

tset deno

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Nikhil Modi

A manual order with a full discount should do what you want. Create the order for that customer, add the digital product, and discount the full amount so the total is $0. Then mark it complete. The product should show up in their account like a normal purchase, so you do not have to send a coupon.

Nicolai

Great idea, thanks Nikhil Modi That worked. It sends the customer a purchase email, so that is something to keep in mind (tell the customer first)

I also found a bug. The product I gifted had downloadable assets that had been turned off in the product setup (so invisible to admins) but the customer got them anyway.