How does a user cancel a trial membership?
I'm using Fluent Cart to sell memberships to a Fluent Community I'm building. I set a 7-day free trial. As I understand it, customers add their payment details when they buy, but the transaction doesn't process for 7 days.
How/where does the user cancel their subscription during the 7-day trial period?
I looked in the account dashboard. The Purchase History tab shows the item (for $0.00 - I assume because it's the trial period?). But the Subscription Plans tab says "No subscriptions yet". That seems inconsistent. And there's no cancel option.
Thank you!
Can someone from the Fluent team help here? Shahjahan Jewel Taylor Drayson Thank you!
We will look into it.
Shahjahan Jewel Thank you! In the meantime, I can delete a user manually. But how would I prevent the charge in Fluent Cart? I did a test checkout yesterday. My order table shows $0.00 total. But I don't see a way to cancel it before it charges.