FluentCart: How to Send WP User Credentials to the Buyer?
I am configuring an online course using this setup: FluentCart - FluentCRM - FluentCommunity.
I added the 'WP User Create / Update' integration in my FluentCart product, triggered on 'Order Paid'.
How does the buyer get their login credentials to access the online course in FluentCommunity?
I can't find any email notification in FluentCart to send the user details to the buyer, and I can't find a way to pass the user credentials to FluentCRM so I can send the buyer an email with them.
Shahjahan Jewel, AKM Elias & team: How is this supposed to work? How is it done?
Thank you in advance!
Something that deserves clarity and guidance. Let the team respond to this.
When FluentCart creates a new WordPress user after the order is paid, it fires WordPress’s standard register_new_user hook. WordPress then sends its default Login Details email to the buyer, containing their username and a secure link to set their password. FluentCart does not generate a separate credentials email or expose the password to FluentCRM.
You can also handle the onboarding through a FluentCRM automation. Trigger the automation after the relevant purchase, then include your FluentCommunity login URL and the {{user.password_reset_direct_link}} smart code in the email so the buyer can set their password securely.
This notification is only generated for a newly created WordPress user. If the buyer already has an account, they should use their existing password or the password-reset link. If new users are not receiving the email, please check the site’s email logs and SMTP configuration.
Amimul Ihsan Mahdi thank you for your reply. The default WP email is not ideal. I will then do the onboarding with FluentCRM.
Amimul Ihsan Mahdi Is there a way to map FluentCart fields directly to FluentCRM fields on product level integration, similar to how field mapping works in the Fluent Forms and FluentCRM integration? Thanks
JF FluentCart automatically maps its standard customer fields to the corresponding FluentCRM contact fields, so manual mapping is not required. This includes the customer’s email, first and last name, billing address, city, state, postal code, country, phone number, and timezone when those values are available.
The product-level integration is designed mainly to control lists, tags, event triggers, notes, and opt-in behavior.
Amimul Ihsan Mahdi Thanks. But what about the specific FCart fields, like Order ID, Invoice Number, etc.? Are these also mapped automatically? If not, how can I do it?
Amimul Ihsan Mahdi Hi Amimul, I would really appreciate if you can answer me about the specific FCart fields, like Order ID, Invoice Number, etc.? Are these also mapped automatically? If not, how can I do it? Thank you in advance!
JF Order-specific values such as the Order ID and Invoice Number are not automatically mapped to FluentCRM custom fields. Unfortunately, there isn't any workaround possible for this use case.
Amimul Ihsan Mahdi Thanks for your reply. Are you guys planning to add field mapping for the FCart--FCRM integration, the same way as in the Fluent Forms--FluentCRM integration?