Fluent Cart Feedback: Smarter Checkout Field Controls, Tax ID Flexibility, Renewal Reminders, Migration Guides & EU E-In

Hey team and colleagues! 👋

First of all - amazing progress with FluentCart lately, especially the auto-geolocation feature and how the EU VAT module now appears automatically for EU users. This is a huge step forward in compliance and user experience.

However, after several rounds of real-world testing, I’ve identified a few key areas that could greatly improve the checkout, account, invoicing, and documentation systems - especially for businesses operating globally and under strict legal frameworks (EU, UK, US, etc.).

Here’s a structured summary of the main points 👇

1️⃣ TAX ID should be an optional, configurable checkout field

Currently, when a user is auto-geolocated, the “EU VAT” field appears — which is great — but there’s no way to control when or if this field should appear.

This causes both compliance and UX issues:

• For B2C, collecting a Tax ID can be unnecessary or even non-compliant.
• For B2B or high-ticket B2C, collecting a Tax ID is mandatory for proper invoicing.

💡 Suggested solution:
Add “Tax ID” as a standard field in Settings → Checkout Fields, allowing admins to enable/disable it globally (and later per checkout form).
This field should accept multiple formats — e.g., EU VAT, UK VAT, AU ABN, CA GST, or “Other” — so that businesses can adapt to different tax regions.

2️⃣ Users should be able to manage their Tax ID and subscriptions in the Account area

Currently, customers can only edit basic data (name, email, payment methods) — but not their Tax ID.

This becomes problematic when a user requests an invoice after purchase and didn’t provide their tax information during checkout.

Manual work= +costs

💡 Suggested solution:
Add an editable Tax ID field inside My Account → Profile, so users can update billing data anytime.

In addition, as several users already mentioned, subscription management must meet legal standards:

• Users must be able to cancel subscriptions directly from their account dashboard — this is a legal obligation in many jurisdictions, especially across the EU.
• They must also receive renewal reminder emails before any automatic renewal takes place.

These reminders are legally mandatory in many regions (EU, UK, and parts of the US) and should be configurable in Email Notifications with flexible timing options (e.g., 3, 7, 14, or 30 days before renewal), to ensure compliance with local laws.

Any gap here, can result in problematic liabilities in many states worldwide. Fines, and not just refunds.

3️⃣ Checkout and Receipts: VAT labeling improvements

EU VAT calculation works so nicely (👏), but the display could be more precise.
Currently, the system only shows “Standard Tax” or “Reduced Tax”, without country or rate info.

💡 Suggested solution:
Show VAT info in the following format:

• ES VAT (21%)
• FR VAT (20%)
• DE VAT (19%), etc.

Also, replace “Tax Estimate” with “Tax” — invoices and receipts must show definitive tax details, not estimates.

✅ The “Reverse Charge” mention is already working perfectly. Excellent implementation there!

4️⃣ Product & Checkout Templates

We urgently need layout templates for product and checkout pages.

When creating templates with Thrive Theme Builder (and similar tools), the checkout layout often breaks — with incorrect padding, dropdown misalignments, and layout conflicts.

💡 Suggested solution:
Add built-in Template options for FluentCart pages (similar to what FluentCommunity already provides).
This would prevent styling issues and ensure visual consistency across builders.

5️⃣ Migration Guides & Manual Subscription Creation

Right now, many users are in a stand-by situation, waiting for official migration paths or documentation to move from other systems.

Time is precious here with this, due to what I am going to mention on point 6.

💡 Suggested solution:
Provide Migration Guides or at least manual instructions on:

• How to migrate from other carts (SureCart, WooCommerce, etc.).
• How to manually create or import subscriptions, for those using external subscription management tools or accounting systems.

Even a short, clear tutorial would help many businesses transition confidently into FluentCart instead of waiting indefinitely.

6️⃣ EU E-Invoicing & Compliance Roadmap

This is one of the most strategic and time-sensitive topics for the coming months.

For us and many others in EU, something that must be addressed prior to 2026, and that could actually cause strong vinculations with other softwares due to legal compliance.

As already discussed in several threads, the EU E-Invoicing and live verification Framework is becoming mandatory across Europe — with specific deadlines in each country.

For instance, in Spain, the first phase (for invoicing companies) started in July 2025 (and past years too), and SMEs must comply by January 2026, followed by freelancers in July 2026.

This means that all platforms claiming to generate invoices will be legally required to connect directly to certified e-invoicing systems like *VeriFactu (Spain), Peppol (EU-wide)**, or equivalent national gateways.

After checking this with their teams, I have to say that have make this pretty simple: just a toggle, and you're done with your EU obligations.

💡 Suggested discussion:
It would be incredibly helpful to know whether FluentCart plans to adapt to this new framework — or to allow integration with such systems.

The deadline, I know, is quite short. But we are receiving tons of questions regarding "which software should we use". And sadly, in EU, there are big actors. And any custom solution incurs on a serious probability of not complying. Basically, because it's almost compulsory to create your own invoicing software if you want to comply with verification requisites by your own.

As I’ve mentioned in the community before, major EU invoicing companies and tax software providers (those already handling OSS, VAT MOSS, and cross-border compliance) have started adding cart/checkout functions directly inside their platforms.

This is creating a significant competitive shift: many SMEs and freelancers — now facing mandatory e-invoicing — are starting to migrate their entire checkout process to accounting platforms that can generate and transmit invoices in real time, instead of using separate cart systems like FluentCart.

The legal landscape is also pushing in that direction:

• Non-compliance penalties can reach €10,000–€50,000+.
• There are few affordable alternatives for small businesses to remain compliant.
• Most “bridging” solutions rely on API connections between separate systems (cart → invoicing → tax authority), which adds complexity and risk.

This is why *integration with official e-invoicing channels (like VeriFactu or Peppol)* could make FluentCart the first* cart system in WordPress truly compliant with EU legal invoicing standards — and a clear winner in the upcoming regulatory wave.

Summary

✅ Add configurable Tax ID checkout field.
✅ Allow users to edit Tax ID and manage subscriptions in their account.
✅ Include renewal reminder emails with flexible scheduling.
✅ Show precise VAT country and rate (no “estimate”).
✅ Add product & checkout templates to prevent layout conflicts.
✅ Publish migration guides and manual subscription setup instructions.
✅ Start discussion and roadmap for *EU invoice tech format requirements and e-invoicing (VeriFactu, Peppol, etc.) integration.
✅ Ensure subscription cancellation** is available from user dashboards.

These enhancements would make FluentCart not only compliant but future-proof, setting a new standard for EU-ready checkout and invoicing in WordPress.

Woo is facing the same problem, and for what I am seeing, most users are just deciding to sync with big SaaS for this. Or create mu plugins or custom solutions (with big investments here).

Thanks again for your incredible work and commitment to improving the ecosystem.

Hopefully we can start using FC soon!

cc: Shahjahan Jewel 

#verifactu