Findings After Woo β FluentCart Migration (Wish List)
So, I'm REALLY happy to finally see the full migration path from WooCommerce, including Woo Subscriptions. It finally gave me the spark to do a full test migration in staging of my active site and see if I can finally kick WooCommerce to the curb.
Unfortunately, not yet.
Obviously, my workflows and site is still pretty baked in with WooCommerce, so there's a real inertia there that is hard to break. But, I would still switch over if I didn't have to alter TOO much.
Here are some notes/observations as I poked around. Thought it might be handy for the devs. π
- No ability to edit a subscription. Yes, I see I can edit an amount, next billing, etc. But, with Woo, the subscription is separate from the actual orders. And when I edit a subscription, I can change the items on that subscription and therefore change the billing. For instance, what if I wanted to move them to an entirely different subscription plan (upgrade/downgrade) without them having to do anything? With Woo, I can add in a new item to the subscription, juggle things around, and it affects future renewals. I also often add add-ons to people's subscription plans, so their subscriptions will have 2-3 items on there. And I can add/remove. Can't do that with FluentCart, that I can see. All I can do is alter the price of the whole thing, but not the items on it.
- Product list filtering is wonky. The most useful filters that could go on the product list are hidden under "More Views" or or the advanced filter toggle, yet "Physical" is just stuck there? What if we only sell digital? And why no category filter right out in the open? Just feels like a lot of clicking to actual use filters.
- No ability to control public display of subscriptions. As in, hiding the subscriptions tab from the dashboard. Or removing ability for them to pause/cancel. I know most would want it, but would be nice to be able to control it. For service plans, I prefer clients contact me to make changes.
- Limited options to customize dashboard on the front-end. I use code snippets and hooks to customize my Woo "My Account" screen quite a bit. FluentCart is much more limited. Ability to customize the actual dashboard tab content? Show/hide default tabs? Ability to insert a custom tab that directs to a different URL (rather than the code snippet which can only insert a page ID or use a callback function). If you really wanted bonus points, provide a UI for customizing that dashboard. That'd be awesome. π
- Subscriptions in staging? No indication on whether they are disabled when the site is in staging or not. Maybe test mode?
- Upsells. I know about the upgrade paths, but would be cool as hell to have real one-click upsell/downsell paths. Basically, funnels. Would make stuff like CartFlows obsolete.
- Integrations are a little tedious. One thing I like about Woo (and especially with WPFusion integrated) is that you can assign tags mostly on one screen. Like, for a subscription product, you have one screen where you can define tags for all of the various subscription statuses, fields, etc. With FluentCart, it looks like you have to set up multiple integrations. One for subscription activation. A new one for payment status. A new one for cancel. It would take multiple granular integrations on the list for that product to equal what you could do on one screen when using Woo.
That's what I got for now. π
BTW, for anybody else moving over, those integrations don't migrate over from Woo. The migrator works really well and seems to get everything, but you will need to go through and re-build all of the integrations for your products. Perhaps not if you were using FluentCRM integrations directly, but I have been using WPFusion and that doesn't carry over.
This migration path was a BIG step. Now, at least for me, we're just getting down to some of the more granular things that come as a product matures. Well done, guys. π
Thanks for the detailed feedback. Really appreciate it. We will definitely work on these and improve them. Specially the subscription customizations.
David RisleyΒ , Shahjahan JewelΒ , adding more than one item on subscription is on my wishlist for a long time π€©