Coupon question
My store is in test mode, connected to Stripe in test mode. I'm testing the checkout for a subscription for a Fluent Community.
The checkout page looks fine, but when I enter the coupon (copied from the Coupons admin page) and click "Apply", I get a message "Coupon can not be applied."
All I can guess is that it's trying to apply the coupon to the zero balance rather than to the product cost. That doesn't make sense, because the coupon should apply when the transaction goes through after the trial period.
Charles Metzger I would investigate how to apply the coupon with FluentCRM after the 7 days trial.
Debo Ogunrinde The customer already input their payment info at purchase. I don't think the CRM can update the purchase price before the card is processed?
J'aimerais suivre cette demande, Shahjahan Jewel , est-ce prévu à l'avenir de pouvoir appliquer un coupon avec une période d'essai ?
LeBonFlip LBF Do you know that a coupon won't work alongside a trial? Or are you assuming that based on my post? Trying to figure out if I should plan a workaround.
J'avais réalisé "un ticket" via le service support il y a deux semaines et leur réponse est malheureusement claire :
"Coupons cannot be applied to subscription products during a trial period.
I’ve shared your feedback with our product team for review and possible consideration for a future update."
D'où ma question pour savoir si c'est dans les tuyaux...
Ça serait vraiment utile notamment dans le cadre de fluent affiliate où je souhaite réaliser des coupons spécifiques associé aux referrals..
Affaire à suivre..
LeBonFlip LBF Ah, ok, thank you. That's disappointing and a surprising limitation, since it's a common use with a community, and they have a community plugin.
Shahjahan Jewel Is it expected that a coupon and a trial period wouldn't work together? I don't see anything in the docs for either topic about being incompatible. It's pretty common for communities. I want to have a first-year discount.
If they don't work together, I can create a reduced-price product instead. But would I be able to change the product price to the full price before the renewal?