Confirmation email after the order is placed
What I'm missing is the confirmation email the customer will get after they place the order. Now when they select Cash upon delivery they don't get any email notification that the order has been placed.
Did you get an admin email Marusa? I'm just setting up a shop and testing it out. Not getting either a customer or admin email notification.
Suzanne Roberts, I got admin email (I was testing the option "cash upon delivery") but only when I marked order as paid (under Collect Payments button in Transaction Details). Actually even the admin notification that order has been placed is needed, yes.
Marusa J, we are facing the same challenge as well. We are fulfilling orders late since we can't get email notifications immediately when an order is placed via the cash method, no notification to customers as well, its like a dead end . Ripon Sarkar is there a possibility of having those notifications in the next release?
Noted with thanks