Can Fluentcart Product Categories sync with Fluent CRM contact tags / list ? or how can i achieve the following
Have been using Fluent Cart since its launch, and so far so good, but I am curious if we can integrate with fluent crm for every sale made and group customers based on what they have purchased.
I would like to add a contact to a fluent crm list after the sale. The goal is to classify the fluent crm contact list based on the items they have purchased. This way, we shall be able to send customized marketing campaigns based on what the contact purchased previously
N_Wanyagah I don't think it's possible to do this directly right now, but could suggest two ideas:
Use dynamic segments
You can create dynamic segments in FluentCRM (pro) based on specific product purchases. Unfortunately there isn't an inbuilt function to do this via product categories, so you'll have to manually select all of the relevant products in your dynamic segment.
Tags + cart integrations
You could create a fCRM tag for each of your product categories and set up an integration for each of the products to apply that tag upon purchase.
Neither of those seem to be perfect, but hope it might be helpful 🌟
Jesse Benjamin That sounds good, i can recreate the categories as tags manually, but the key point is the automation flow when a purchase is made, group the contacts based on items they have bought for proper targeted marketing
Pretty sure you can. Set up an integration on the FluentCart product to tag the person when they purchase. Then in FluentCRM create an automation funnel that triggers on add tag (or tags if more than one product) to add the contact to the list you want.
Also if you want people to ONLY join a list when they have product a, b and c, make an automation that triggers when they purchase any of the products, then next step add a check condition that "includes all of" and select product a, b and c. and if it's a yes then you add to a list and or a marketing campaign.
Nino Alves awesome, i found it . but a quick question does it mean i will have to create an automation for each product category ?
N_Wanyagah depends really. I'd probably just start with making sure any product purchase always assigns a unique tag.
Then whenever you want set up an automation for eg Add contact to ListA once they have purchased product1, product2 and product3 then you create one automation that
1- triggers any time someone is added to product1, 2 or 3
2 - Check Condition to check whether contact has "includes all of" and add tags product1, 2 and 3 here.
3 - If yes add them to ListA, if not do nothing.
Nino Alves thank you for the insights. I will check that out