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when users are trying to log in the Community they get an error

and another thing - the lost password page is still not working...

when users are trying to log in the Community they get an error

Shahjahan Jewel

Most probably, it's coming from your theme or other security plugin.

Guy Levy

Shahjahan JewelΒ I do have Wordfence - what do I need to do so it will work?

Shahjahan Jewel

Guy LevyΒ Disable that and then try and if that work, then talk with them why the access is denied.

Guy Levy

Shahjahan JewelΒ It is doing the same thing also when I disable this plugin...

Alabri

Guy LevyΒ Try to turn it on from portal settings - Genral - who can access the portal?

Make sure it is on all

Guy Levy

Moha AlabriΒ it is on that's not the problem...

Shahjahan Jewel

Guy LevyΒ Most probably you have selected Role Based access. Please disable role-based access in the settings.

Guy Levy

Shahjahan JewelΒ you are correct thank you