There has been a critical error on this website.
I installed a plugin on my site, but I'm encountering a critical error that says, "There has been a critical error on this website." I removed all the plugins and tried again, but the issue persists.
Do you have any ideas on how to fix this? I can access the site when I'm not logged in, but when I log in, the error occurs.
Any help would be greatly appreciated!
Would you please share the error log? Maybe an old version of PHP. Feel free to open a support ticket so our team can take a look.
where is the error log,
I think I found it,
[03-Feb-2026 01:36:23 UTC] PHP Warning: Trying to access array offset on value of type null in /var/softaculous/sitepad/editor/site-inc/sitepad_functions.php on line 627
[03-Feb-2026 01:36:23 UTC] PHP Warning: Undefined variable $error in /var/softaculous/sitepad/editor/site-admin/themes_setup.php on line 173
[03-Feb-2026 01:36:45 UTC] PHP Warning: Undefined variable $error in /var/softaculous/sitepad/editor/site-admin/themes_setup.php on line 173
[03-Feb-2026 01:36:53 UTC] PHP Warning: Undefined array key "license" in /var/softaculous/sitepad/editor/site-admin/plans.php on line 351
[03-Feb-2026 01:36:53 UTC] PHP Warning: Trying to access array offset on value of type null in /var/softaculous/sitepad/editor/site-admin/plans.php on line 351
[03-Feb-2026 01:37:25 UTC] PHP Warning: Undefined variable $error in /var/softaculous/sitepad/editor/site-admin/themes_setup.php on line 173
[03-Feb-2026 01:38:02 UTC] PHP Warning: Undefined variable $error in /var/softaculous/sitepad/editor/site-admin/themes_setup.php on line 173
[03-Feb-2026 01:38:10 UTC] PHP Warning: Undefined array key "license" in /var/softaculous/sitepad/editor/site-admin/plans.php on line 351
[03-Feb-2026 01:38:10 UTC] PHP Warning: Trying to access array offset on value of type null in /var/softaculous/sitepad/editor/site-admin/plans.php on line 351
[03-Feb-2026 01:41:58 UTC] PHP Warning: Undefined variable $error in /var/softaculous/sitepad/editor/site-admin/themes_setup.php on line 173
[03-Feb-2026 01:42:03 UTC] PHP Warning: Undefined variable $error in /var/softaculous/sitepad/editor/site-admin/themes_setup.php on line 173
[03-Feb-2026 01:42:26 UTC] PHP Warning: Undefined variable $error in /var/softaculous/sitepad/editor/site-admin/themes_setup.php on line 173
[03-Feb-2026 01:42:26 UTC] PHP Warning: Undefined variable $error in /var/softaculous/sitepad/editor/site-admin/themes_setup.php on line 173
[03-Feb-2026 01:42:35 UTC] PHP Warning: Undefined array key "license" in /var/softaculous/sitepad/editor/site-admin/plans.php on line 351
[03-Feb-2026 01:42:35 UTC] PHP Warning: Trying to access array offset on value of type null in /var/softaculous/sitepad/editor/site-admin/plans.php on line 351
[03-Feb-2026 01:48:23 UTC] PHP Warning: Undefined variable $error in /var/softaculous/sitepad/editor/site-admin/themes_setup.php on line 173
[03-Feb-2026 01:48:44 UTC] PHP Warning: Undefined variable $error in /var/softaculous/sitepad/editor/site-admin/themes_setup.php on line 173
[03-Feb-2026 01:49:05 UTC] PHP Warning: Undefined array key "license" in /var/softaculous/sitepad/editor/site-admin/plans.php on line 351
[03-Feb-2026 01:49:05 UTC] PHP Warning: Trying to access array offset on value of type null in /var/softaculous/sitepad/editor/site-admin/plans.php on line 351
[03-Feb-2026 01:57:06 UTC] PHP Warning: Undefined variable $error in /var/softaculous/sitepad/editor/site-admin/themes_setup.php on line 173
[03-Feb-2026 01:57:11 UTC] PHP Warning: Undefined variable $error in /var/softaculous/sitepad/editor/site-admin/themes_setup.php on line 173
[03-Feb-2026 01:58:53 UTC] PHP Warning: Undefined variable $error in /var/softaculous/sitepad/editor/site-admin/themes_setup.php on line 173
[03-Feb-2026 01:59:53 UTC] PHP Warning: Undefined array key "license" in /var/softaculous/sitepad/editor/site-admin/plans.php on line 351
[03-Feb-2026 01:59:53 UTC] PHP Warning: Trying to access array offset on value of type null in /var/softaculous/sitepad/editor/site-admin/plans.php on line 351
[03-Feb-2026 02:13:06 UTC] PHP Warning: Undefined variable $error in /var/softaculous/sitepad/editor/site-admin/themes_setup.php on line 173
[03-Feb-2026 02:13:15 UTC] PHP Warning: Undefined variable $error in /var/softaculous/sitepad/editor/site-admin/themes_setup.php on line 173
[03-Feb-2026 02:14:46 UTC] PHP Warning: Undefined array key "license" in /var/softaculous/sitepad/editor/site-admin/plans.php on line 351
[03-Feb-2026 02:14:46 UTC] PHP Warning: Trying to access array offset on value of type null in /var/softaculous/sitepad/editor/site-admin/plans.php on line 351
[03-Feb-2026 02:15:16 UTC] PHP Fatal error: Uncaught Error: Undefined constant "SOFTACULOUS_PRO_PLUGIN_URL" in /var/softaculous/sitepad/editor/site-data/plugins/sitepad/onboarding.php:1051
Stack trace:
#0 /var/softaculous/sitepad/editor/site-data/plugins/sitepad/onboarding.php(941): softaculous_pro_templates_T()
#1 /var/softaculous/sitepad/editor/site-data/plugins/sitepad/setup.php(431): softaculous_pro_templates()
#2 /var/softaculous/sitepad/editor/site-data/plugins/sitepad/sitepad.php(415): include_once('/var/softaculou...')
#3 /var/softaculous/sitepad/editor/site-inc/class-wp-hook.php(286): sitepad_onboarding_page()
#4 /var/softaculous/sitepad/editor/site-inc/class-wp-hook.php(310): WP_Hook->apply_filters()
#5 /var/softaculous/sitepad/editor/site-inc/plugin.php(465): WP_Hook->do_action()
#6 /var/softaculous/sitepad/editor/site-admin/admin.php(251): do_action()
#7 /var/softaculous/sitepad/editor/site-inc/bootstrap.php(86): include_once('/var/softaculou...')
#8 /home/dandbkyx/public_html/index.php(28): include_once('/var/softaculou...')
#9 {main}
thrown in /var/softaculous/sitepad/editor/site-data/plugins/sitepad/onboarding.php on line 1051
[03-Feb-2026 02:16:08 UTC] PHP Fatal error: Uncaught Error: Undefined constant "SOFTACULOUS_PRO_PLUGIN_URL" in /var/softaculous/sitepad/editor/site-data/plugins/sitepad/onboarding.php:1051
Stack trace:
#0 /var/softaculous/sitepad/editor/site-data/plugins/sitepad/onboarding.php(941): softaculous_pro_templates_T()
#1 /var/softaculous/sitepad/editor/site-data/plugins/sitepad/setup.php(431): softaculous_pro_templates()
#2 /var/softaculous/sitepad/editor/site-data/plugins/sitepad/sitepad.php(415): include_once('/var/softaculou...')
#3 /var/softaculous/sitepad/editor/site-inc/class-wp-hook.php(286): sitepad_onboarding_page()
#4 /var/softaculous/sitepad/editor/site-inc/class-wp-hook.php(310): WP_Hook->apply_filters()
#5 /var/softaculous/sitepad/editor/site-inc/plugin.php(465): WP_Hook->do_action()
#6 /var/softaculous/sitepad/editor/site-admin/admin.php(251): do_action()
#7 /var/softaculous/sitepad/editor/site-inc/bootstrap.php(86): include_once('/var/softaculou...')
#8 /home/dandbkyx/public_html/index.php(28): include_once('/var/softaculou...')
#9 {main}
thrown in /var/softaculous/sitepad/editor/site-data/plugins/sitepad/onboarding.php on line 1051
[03-Feb-2026 02:16:27 UTC] PHP Fatal error: Uncaught Error: Undefined constant "SOFTACULOUS_PRO_PLUGIN_URL" in /var/softaculous/sitepad/editor/site-data/plugins/sitepad/onboarding.php:1051
Stack trace:
#0 /var/softaculous/sitepad/editor/site-data/plugins/sitepad/onboarding.php(941): softaculous_pro_templates_T()
#1 /var/softaculous/sitepad/editor/site-data/plugins/sitepad/setup.php(431): softaculous_pro_templates()
#2 /var/softaculous/sitepad/editor/site-data/plugins/sitepad/sitepad.php(415): include_once('/var/softaculou...')
#3 /var/softaculous/sitepad/editor/site-inc/class-wp-hook.php(286): sitepad_onboarding_page()
#4 /var/softaculous/sitepad/editor/site-inc/class-wp-hook.php(310): WP_Hook->apply_filters()
#5 /var/softaculous/sitepad/editor/site-inc/plugin.php(465): WP_Hook->do_action()
#6 /var/softaculous/sitepad/editor/site-admin/admin.php(251): do_action()
#7 /var/softaculous/sitepad/editor/site-inc/bootstrap.php(86): include_once('/var/softaculou...')
#8 /home/dandbkyx/public_html/index.php(28): include_once('/var/softaculou...')
#9 {main}
thrown in /var/softaculous/sitepad/editor/site-data/plugins/sitepad/onboarding.php on line 1051
[03-Feb-2026 02:16:32 UTC] PHP Fatal error: Uncaught Error: Undefined constant "SOFTACULOUS_PRO_PLUGIN_URL" in /var/softaculous/sitepad/editor/site-data/plugins/sitepad/onboarding.php:1051
Stack trace:
#0 /var/softaculous/sitepad/editor/site-data/plugins/sitepad/onboarding.php(941): softaculous_pro_templates_T()
#1 /var/softaculous/sitepad/editor/site-data/plugins/sitepad/setup.php(431): softaculous_pro_templates()
#2 /var/softaculous/sitepad/editor/site-data/plugins/sitepad/sitepad.php(415): include_once('/var/softaculou...')
#3 /var/softaculous/sitepad/editor/site-inc/class-wp-hook.php(286): sitepad_onboarding_page()
#4 /var/softaculous/sitepad/editor/site-inc/class-wp-hook.php(310): WP_Hook->apply_filters()
#5 /var/softaculous/sitepad/editor/site-inc/plugin.php(465): WP_Hook->do_action()
#6 /var/softaculous/sitepad/editor/site-admin/admin.php(251): do_action()
#7 /var/softaculous/sitepad/editor/site-inc/bootstrap.php(86): include_once('/var/softaculou...')
#8 /home/dandbkyx/public_html/index.php(28): include_once('/var/softaculou...')
#9 {main}
thrown in /var/softaculous/sitepad/editor/site-data/plugins/sitepad/onboarding.php on line 1051
[03-Feb-2026 02:16:52 UTC] PHP Fatal error: Uncaught Error: Undefined constant "SOFTACULOUS_PRO_PLUGIN_URL" in /var/softaculous/sitepad/editor/site-data/plugins/sitepad/onboarding.php:1051
Stack trace:
#0 /var/softaculous/sitepad/editor/site-Danders Photography The issue is coming from your SitePad plugin, which looks like it was installed by your hosting company. It's not related to FluentCommunity.
php 8,5 now
Are you in shared hosting or vps?
It's saying Softaculous, Softaculous is what you used in installing your wordpress.
Also uninstall the sitepad plugin. Sitepad is for onboarding of wordpress, nothing special and no loss when uninstalled.
Or
Try changing your php from that 8.5 to 8.3
im on 8.5 now
it is on 8.5
shared I think
What do you mean not related? Does that mean it's not affecting the FluentCommunity, how would I remove that app Sitepad??
Danders Photography Sitepad is not our plugin. That's maybe by your hosting. Please contact with your hosting.
ok I will see if I can remove it
I have a question, the page can be viewed when not logged in, when I am logged in, I get the critical error
Next FluentCommunity\Framework\Database\QueryException: Table 'dandbkyx_wp642.wpu3_fcom_space_user' doesn't exist (SQL: select * from `wpu3_fcom_space_user` where `user_id` = '1' and `space_id` in ('2', '3')) in /home/dandbkyx/public_html/wp-content/plugins/fluent-community/vendor/wpfluent/framework/src/WPFluent/Database/Query/WPDBConnection.php:341
Stack trace:
#0 /home/dandbkyx/public_html/wp-content/plugins/fluent-community/vendor/wpfluent/framework/src/WPFluent/Database/Query/WPDBConnection.php(720): FluentCommunity\Framework\Database\Query\WPDBConnection->{closure:FluentCommunity\Framework\Database\Query\WPDBConnection::select():335}()
#1 /home/dandbkyx/public_html/wp-content/plugins/fluent-community/vendor/wpfluent/framework/src/WPFluent/Database/Query/WPDBConnection.php(335): FluentCommunity\Framework\Database\Query\WPDBConnection->run()
#2 /home/dandbkyx/public_html/wp-content/plugins/fluent-community/vendor/wpfluent/framework/src/WPFluent/Database/Query/Builder.php(3301): FluentCommunity\Framework\Database\Query\WPDBConnection->select()
#3 /home/dandbkyx/public_html/wp-content/plugins/fluent-community/vendor/wpfluent/framework/src/WPFluent/Database/Query/Builder.php(3286): FluentCommunity\Framework\Database\Query\Builder->runSelect()
#4 /home/dandbkyx/public_html/wp-content/plugins/fluent-community/vendor/wpfluent/framework/src/WPFluent/Database/Query/Builder.php(3921): FluentCommunity\Framework\Database\Query\Builder->{closure:FluentCommunity\Framework\Database\Query\Builder::get():3285}()
#5 /home/dandbkyx/public_html/wp-content/plugins/fluent-community/vendor/wpfluent/framework/src/WPFluent/Database/Query/Builder.php(3285): FluentCommunity\Framework\Database\Query\Builder->onceWithColumns()
#6 /home/dandbkyx/public_html/wp-content/plugins/fluent-community/vendor/wpfluent/framework/src/WPFluent/Database/Orm/Builder.php(799): FluentCommunity\Framework\Database\Query\Builder->get()
#7 /home/dandbkyx/public_html/wp-content/plugins/fluent-community/vendor/wpfluent/framework/src/WPFluent/Database/Orm/Builder.php(781): FluentCommunity\Framework\Database\Orm\Builder->getModels()
#8 /home/dandbkyx/public_html/wp-content/plugins/fluent-community/app/Models/BaseSpace.php(217): FluentCommunity\Framework\Database\Orm\Builder->get()
#9 /home/dandbkyx/public_html/wp-content/plugins/fluent-community/app/Hooks/Handlers/PortalHandler.php(416): FluentCommunity\App\Models\BaseSpace::preloadMemberships()
#10 /home/dandbkyx/public_html/wp-content/plugins/fluent-community/app/Hooks/Handlers/PortalHandler.php(945): FluentCommunity\App\Hooks\Handlers\PortalHandler->appVars()
#11 /home/dandbkyx/public_html/wp-content/plugins/fluent-community/app/Hooks/Handlers/PortalHandler.php(883): FluentCommunity\App\Hooks\Handlers\PortalHandler->getAppData()
#12 /home/dandbkyx/public_html/wp-content/plugins/fluent-community/app/Hooks/Handlers/PortalHandler.php(53): FluentCommunity\App\Hooks\Handlers\PortalHandler->renderFullApp()
#13 /home/dandbkyx/public_html/wp-includes/class-wp-hook.php(353): FluentCommunity\App\Hooks\Handlers\PortalHandler->{closure:FluentCommunity\App\Hooks\Handlers\PortalHandler::register():48}()
#14 /home/dandbkyx/public_html/wp-includes/class-wp-hook.php(377): WP_Hook->apply_filters()
#15 /home/dandbkyx/public_html/wp-includes/plugin.php(523): WP_Hook->do_action()
#16 /home/dandbkyx/public_html/wp-includes/template-loader.php(23): do_action()
#17 /home/dandbkyx/public_html/wp-blog-header.php(19): require_once('/home/dandbkyx/...')
#18 /home/dandbkyx/public_html/index.php(17): require('/home/dandbkyx/...')
#19 {main}
thrown in /home/dandbkyx/public_html/wp-content/plugins/fluent-community/vendor/wpfluent/framework/src/WPFluent/Database/Query/WPDBConnection.php on line 341
[03-Sep-2026 19:45:43 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:46:15 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:46:42 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:47:55 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:48:15 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:48:15 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:48:15 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:48:15 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:48:37 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:48:56 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:48:58 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:49:07 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:49:36 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:49:36 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:49:52 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:49:54 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:49:55 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:50:17 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:50:40 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:51:15 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:51:17 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:51:20 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:51:41 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:52:14 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:52:16 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:52:26 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:52:27 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
[03-Sep-2026 19:52:37 UTC] PHP Warning: Constant WP_CACHE_TEMP already defined, this will be an error in PHP 9 in /home/dandbkyx/public_html/wp-config.php on line 3
here is the updates error, sorry, I posted the errors from early feb, this it the latest error
Danders Photography based on your errors, you have like pre existing error with duplicate php constant in WP config and maybe that’s why the fluent community database could not be migrated. Please open a support ticket with us also with your hosting as there has WP config level errors as well.
they are currently investigating this error
I will update when they get in touch