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Push Notifications are here - FluentCommunity 2.9.0 🔔

The most requested feature in FluentCommunity's history ships today.

A community runs on replies. Someone answers, the asker comes back, a third person joins. Email breaks that loop: it arrives hours late, buried, or not at all. The thread goes cold and the person who answered feels ignored.

Push fixes it where it breaks. A reply lands, their phone buzzes in seconds, tab closed or not, and they are back while the thread is still alive. Every reply becomes a return; every return creates the next reply.

What you get

  • Push on desktop and mobile, powered by FluentNotify, our free plugin. Install from FluentCommunity settings, connect once, done.
  • No third-party service, no per-subscriber pricing. Your data stays on your site.
  • Members pick Email or Push per event: comments on my post, replies to my comment, mentions, and, new in 2.9.0, someone commented on a post I commented on.
  • You set the defaults for every member and place the "Never Miss a Reply" prompt in up to four spots.
  • One switch to turn push off community-wide if you ever need to.

Also in 2.9.0

  • Drag-and-drop ordering for topics and badges
  • Fluent Messaging 2.9.0: chat moderation, member search, emoji picker, endless scroll
  • Installed app now covers your whole site, pull-to-refresh on iOS
  • Full accessibility pass across portal and chat
  • Security hardening on every endpoint
  • Internal bug board at zero. Everything we know about is fixed and shipped.

Full notes: https://fluentcommunity.co/blog/fluentcommunity-2-9-0/

Full setup guide: https://docs.fluentcommunity.co/push-notifications-with-firebase

Update, turn on push notifications, and watch your threads come back to life. Please share your feedback on these new features in the comments.

Bryan William

I love this update, no more relying on emails... Fluent Community gold.

Please add the push notification plugin to fluenthub for consistency

Bryan William Was going to write this, yes please, fluenthub rules :D

Jason Soper

Amazing!! So good to have it all under one roof!

Jaime Santiago

Sweet

Jaime Santiago

Is the knowledge base Fluent Docs?

Shahjahan Jewel

Jaime Santiago it’s just vitepress and pure markdown files.

Jaime Santiago

Shahjahan Jewel Thank you

Ramsis Kasis

perfect

does the Push Notifications works on PWA?

Ramsis Kasis

Shahjahan Jewel it is not working for me in this community? do i miss something?

Thomas Oates

Ramsis Kasis Ditto. Not showing for me either.

Paul Abernathy

Thomas Oates Yeah ..it doesn't work, I ended up removing it

Ramsis Kasis

Shahjahan Jewel the push notification is not working on this community why?

Ramsis Kasis Don't know about your case. But which browser are you using? Does your browser have access to the system notification? Maybe it's blocked or not enabled.

Ramsis Kasis

Shahjahan Jewel The notification setting inside the PWA wasn't showing for me before. It's showing now, and I've enabled it — seems to be working correctly.

Sofia Carvalho

Shahjahan Jewel It's not working on my PWA, just enable on this community and in mine, but nothing. I have Chrome and enable notifications. Thanks for the amazing work! 🙏🏻

Teddy Skokos

This is HUGE!! Thank you!

David Churchill

Awesome - will check it out. Shahjahan Jewel will it be possible to push our own custom notifications through FluentNotify?

Drive Zone

FINALLYYYYY

Andrij Tkachenko

Shahjahan Jewel please provide a development license, so I can integrate push notifications compatibility to better messages plugin. thanks in advance.

Shahjahan Jewel

Andrij Tkachenko the push notification is completely free. If you need the pro. Version of the community, please open a support ticket, my Team will send a copy.

Bryan William

Please add the push notification plugin to fluenthub for consistency

Ross FCA

Another huge feature 👏 well done team! Having been running push on my community for a while now, this is going to be a gamechanger for community engagement for your users. It's also one of these features, much like PWA, that I didn't want to have to develop 😅 this is 100% a core feature and I'm looking forward to a stable engine and a chance to play around with it.

Quick question, it's Firebase only? The post mentions no third-party service (assuming you just meant paid?), but the instructions only cover FCM.

Shahjahan Jewel

Ross FCA yes. It’s firebase based.

Andrij Tkachenko

firebase decision looks strange really 😶‍🌫️ but I will make integration anyway :D

Tobi Salami

You guyssssssssssssss!

Tobi Salami

Shahjahan Jewel Here is an error I am getting... Thought to share here

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Shahjahan Jewel

Tobi Salami which browser are you using? I will take a look.

Shahjahan Jewel

Tobi Salami can you try now? you may have to reset the permission.

Tobi Salami

Shahjahan Jewel I am using Brave

JF

Tobi Salami Shahjahan Jewel I'm having the same error in my community with the Brave browser

Katie Sauer

While I've got everything up and running for the push notifications, trying to update the notification settings under my own profile and they are not saving.

Marwan Alkhaleel

Katie Sauer do you see any errors in the developer tools' console?

Katie Sauer

Marwan Alkhaleel Nothing is popping up there when I go to save the settings. And then I refresh the settings are all back to disabled but again nothing in the console.

Jason Soper

I am having the same issue. Cannot update the push notification settings on my profile and because of this it will not allow me to see the FluentNotify settings page.

Prosper

I have a problem as end-user:

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Prosper

Now I have that. Not sure how to solve this:

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Shahjahan Jewel

Prosper can you try now? I just upgraded to latest version to this community and tested myself.

Prosper

Shahjahan Jewel now I have the error message which says notifications blocked

Shahjahan Jewel

Prosper it’s from the browser. Reset the permission and try again please.

Prosper

Shahjahan Jewel great it seems to work now

Shahjahan Jewel

Prosper That's awesome.

Prosper

Shahjahan Jewel I cannot find the push notifications options. Only previous email options here https://community.wpmanageninja.com/portal/u/prosper256/notification-settings

Shahjahan Jewel

Prosper Should show like this. Please make sure you do a hard reload.

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Prosper

Shahjahan Jewel my url is correct?

Prosper

ok great it appeared now

AS W

A much needed upgrade for sure but PWA is still unusable from my part so I assume that push notifications won’t work well either. I’ll update tonight but the last update didn’t deliver

Shahjahan Jewel

AS W what problem are you facing with PWA?

Paul Abernathy

It's all set up .... everything was OK....still doesn't work. Not getting any notices when folks post ....just emails as usual. So, can't say much about it....I just removed it, it doesn't work sadly.

Jeff Brigman

all I get. I will come back to mess with it later. Shahjahan Jewel 

Drive Zone

Jeff Brigman find in WP admin FluentNotify and configure Firebase.

Jeff Brigman

Drive Zone thank you, I had to much going on yesterday to really mess with it.

Awesome!! Thanks a lot.

Sella Yoffe

That’s an awesome feature, and I can see a lot of potential with push campaigns.

Just to confirm, if I run multiple communities, do I need to create a separate Firebase app for each one?

Shahjahan Jewel 

Carly Hahn

I could kiss your face literally this is amazing!!!

Kostiantyn

Super! Congrats to the team — this is something we’ve all been waiting for for a long time. Push notifications are a really useful and important addition for community engagement.

Looking forward to future updates, and I’d really appreciate it if you could also add an option to notify members when any user, including admins, publishes a new post in the community, with the ability for each member to turn these notifications on or off.

Colin Sobey

When I click the settings button in fluent notify I get this error message

"Push notifications are not active

Enable push notifications and complete the Firebase configuration in FluentNotify settings to continue."

Am I missing a step somewhere?

Shahjahan Jewel

So basically, you have to go to /wp-admin -> FluentNotify and then configure the firebase. We have released 2.9.1 which we have added the progress bar and settings URL.

Sella Yoffe

It worked, and I think the latest update to the push plugin may have broken it.


Update: push works fine. This test is still throwing this error.

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Katherine Stott

Ooooh exciting! I'll give it a spin. 😍

David Churchill

Shahjahan Jewel for privacy concerns, will you be offering any alternatives to Firebase? Part of the reason why I rolled my own solution.

Shahjahan Jewel

David Churchill So for the push notification, we are not sending any personal data to Firebase. Now, if your users use Chrome, you must have to send the data to Google, for safar to apple's server. So there has not self hosted solution. Firebase is just the bearer here which is super cheap / free and can route to apple, mozilla, google based on browser. So if you think about the own solution, there has none and can't be done. As Apple / Google own the browser and their servie endpoints.

David Churchill

Shahjahan Jewel thanks for the quick reply. I've been through the FluentNotify docs and I'm not sure the "no personal data" bit is right — am I misreading it?

The VAPID key comes from Firebase's own Web Push certificates, so Google has the private key, and we upload an Admin SDK service account for sending. Doesn't that mean messages go to FCM in plaintext and Google does the encryption at their end? If so it'd be seeing "Dave replied to your comment" every time.

Happy to be corrected if I've missed a step — but it sounds like I'd need to update my privacy policy on all my sites if I used it?

Shahjahan Jewel

David Churchill sorry, I missed your point. We started with Firebase because it supports all browsers, free and retries and performance wise better. We could use direct VAPID and route by the browser provider. Maybe we will make the firebase as driver and implement direct connection someday.

David Churchill

Shahjahan Jewel okay, my obvious concern is that UK/EU GDPR, CCPA/CPRA and others will require privacy policies to name Google/Firebase as a third-party processor of notification content.

Also, do you know at what point does the Firebase SDK loads? If it's on page load rather than after opt-in, that's a consent question here as well as a policy one.

Sorry to sound like a pain, but might be worth a note in the docs so people are aware?

JF

David Churchill this is a very valid concern for GDPR. Shahjahan Jewel it would be amazing if you can clarify this in the docs, so we can take best decisions for compliance.

Carly Hahn

i have installed cleared cache etc on safari and still get an error "Failed to Subscribe" please try again

Carly Hahn

ok even though the error is produced its showing on pc still checking moile devices

Carly Hahn

Disregard missing one character on the API Key user error strikes again lmao

Jeremy Ryan

Excellent! Thank you for this powerful feature! Fluent keeps getting better & better. 😀

Shahjahan Jewel Is there a way to delete or resend notifications from the "Logs" page? This would be handy.

JF

Thank you so much for this update team!

Shahjahan Jewel I've completed the configuration: The verify credentials says "Success: Firebase accepted these credentials." but "Enable & send test" shows "Error: Registration failed - push service error" (see screenshot attached). I am using Brave browser. Any ideas what the issue may be? I'm using Version 2.9.1.

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Doug Dennison

"No third-party service", strictly not true, Google Firebase is a pain in the ass to set up.

Drive Zone

Doug Dennison took me 5 minutes to set it up.

Manoj Sharma

love it!

Birgit

does it only work with Google Firebase or is there the possibility to set up Fluent Notify with an alternative service (Europe and GDPR...), e.g. Supabase or something else?

Supabase 😍

Dragan STAMENKOVIC ooh, this is nice 👍

Birgit

Cannot see the "Data retention" section on the Notify settings page.

Birgit

I don't see the push notification prompts I setup anywhere in my PWA on my phone. they don't show up.

Drive Zone

Birgit if you mean automatic soft-prompt I noticed same too.

Ross FCA

Birgit should be one at the bottom of the notification tray?

Birgit

Ross FCA I enabled all 4 placements, but it doesn't show up anywhere. During setup of the Notify Plugin I ran a test and it showed me push notifications in my browser. So setup should be correct.

Paul Abernathy

Birgit Yeah, it doesn't work

Birgit

Update: on PC in Firefox I see the prompt. In chrome on PC I don't. Also in chrome PWA no prompt (Android). PWA in Samsung Browser on Android phone also shows prompts. Seems to be an issue with chrome.

Carly Hahn

Not working on iPhone 15 so far

Mat Kyc

"Uploaded videos finally look like videos in card view..." - The video thumbnail now appears in the card view, but the preview has disappeared from the “Timeline” view 😅

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Drive Zone

Mat Kyc noticed same problem with few videos

Sofia Carvalho

Mat Kyc same here. I was happy but then that happened... they will find the way 🤞🏻

Mat Kyc

Tawsif Ahmed Riyad thank you :)

Sofia Carvalho

Tawsif Ahmed Riyad thank you!

Push not working on PWA with firefox on android :S and in Firefox for linux, the tests worked but when sending a post, didn't get the notification either :S I've checked and now I don't have notifications history :S

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Birgit

Jorge Nava (SolidCapo) same here. test worked, now nothing.

Not working for me either in Android Firefox :S

Birgit

Shahjahan Jewel Update: on PC in Firefox I see the prompt. In chrome on PC I don't. Also in chrome PWA no prompt (Android). Samsung Browser on Android phone also shows prompts. Seems to be an issue with chrome.

Update: sorry, it's no chrome issue, it was an issue with my understanding of how the push notifications work. I thought I had to allow them in the community or in the app. But actually I am giving my browser the permission - on desktop and also in the PWA. And I did that before, but didn't really understand what that meant. But now I know. All is working fine. Besides that:

Tried to install the PWA through Samsung Browser. Got a security warning from Google Play Protect.

Birgit

why does the notification bubble on the app icon and the bell icon in the status bar disappear after 10 seconds?

Birgit same here :S

AMAZING!! 🥳

Birgit

now the push notifications stopped working in my PWA. After the initial test where they showed up once, now they don't anylonger. That's bad. Any help? 😕

Raiyan Marzan

Birgit Maybe browser notification got disabled. Can you please check this and try? https://docs.fluentcommunity.co/enabling-and-disabling-push-notifications