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Menu items in Pro version only?

Hi, just tried to setup up fluent community it its free version.
When saving links for the side menue always creates an error "Not permitted".
Is it a feature for the pro version only?
Thx and best regards, Dietmar

Shahjahan Jewel

Most probably your hosting or other firewall is blocking the requests

Shahjahan JewelΒ thx, for the hint. but unfortunately I am and the end of my ideas here, too.
No Entry in the error logs, Cache and CDN purged and deactivated.
Browser console allways reports error 403, never had that before.
I am now remmebering that when installing the plugin from the wordpress directory I also had an error but still was able to activate and use it. perhaps the error comes already from an incomplete installation.
I installed the version 2.0 short after its release.
Any ideas?
Thx and best regards, Dietmar

JF

Hi Dietmar Sebastian FischerΒ I had the same issue. My hosting's CDN Firewall was blocking the request. I set the firewall to Low Security and it stared working. I'm using Hostinger.

JFΒ Oh, thanks!!! I am also using Hostinger. Didn even know that there is a CDN firewall :-)
Cheers, Dietmar

JF

Dietmar Sebastian FischerΒ Ok, that's the issue then.

Go to the hpanel of your website --> Select: Performance --> CDN --> Manage --> Security --> and set the security level to Low. That's it. Good luck!

JFΒ Unfortunately that did not help:-(
I switched from medium to low but still get the error

Purcging and even deactivating the Cache privided by hostinger does not help, no other cache plugins active :-(

Pretty much frustratrated. So much to do to get that community up and running and I am now for hours and try to solve that issue.
But thx anyway.
Cheers, Dietmar

JF

Dietmar Sebastian FischerΒ sorry to hear about that... Setting the security to low solved my issue.

Write to Hostinger support. They can help you identify the cause. They were the ones who found that the CDN firewall was blocking the requests.

okay, will do so, thx!

JF

Dietmar Sebastian FischerΒ Did Hostinger find the cause of your issue?