Frozen Forms / Form Pages Glitch
Hi everyone, looks like something weird has happened with my form and I'd appreciate any insight.
Randomly our forms stopped being clickable, I can click through them on the Fluent Forms preview but on the live site they are frozen.
Nothing changed on my end, just happened randomly.
In addition to that, my forms extra pages are showing as very tiny scrollable sections on the first form page. Which I've highlighted in the attached image.
The URL for this is: https://www.readyloans.ca/financing/
If anyone wants to take a look and give me some pointers.
Thanks in advance for your help!
Have you checked if FluentForms is an exception on your cache plugin?
Your logos, and a few other images are broken/not showing or also missing;
Common/ Possible issues;
1) HTML or CSS update or change, where the link structure might be broken, overlapped by other elements, or affected by conflicting styles.
2) Issues with your browser cache
3) Extensions interfering with the site
4) Problems with your web hosting server itself (DNS settings, Wrong File Permissions, cache plugin exception (Jose stated above).
If your using wordpress, which it seems you are, in addition to elementor, make sure to update your plugins. Also if you recently updated elementor that might be the problem as sometimes an update might crash the site.
Some things to try:
1) Make sure the update is compatible with your site.
2) Slowly Deactivate plugins one by one (except elementor, keep it active) to see if another plugin is conflicting
3) Turn back on all plugins and activate Elementor in Safe Mode to then Clear your cache
4) Check for corrupted file or content
5) If all else fails rollback to your most recent save before the update.