FluentCommunity 2.3 Messaging - Broadcast Message Triggers Sender Notifications (Inbox Flooding)

Hello Shahjahan Jewel ,

I tested the new FluentCommunity Messaging action inside FluentCRM automation (v2.3.0), and I encountered a major issue.

What I did:

• Sent a broadcast message via FluentCRM automation
• Target: multiple WordPress users in my community

❌ Issue:

After sending the message:

• I received hundreds of notifications in my own community inbox
• Each message appears as if the user messaged me
• Instead of a broadcast, it creates individual chat threads

⚠️ Why this is a problem:

• This floods the admin inbox with unnecessary notifications
• It creates confusion (looks like users initiated messages)
• It doesn’t behave like a broadcast system
• It becomes unusable at scale (especially for large communities)

✅ Expected behavior:

• Messages should be delivered one-way (broadcast style)
• Sender (admin) should NOT receive notifications
• No chat thread should be created unless the user replies

💡 Suggested improvement:

• Add a “Broadcast Mode” toggle:

  • No sender notifications
  • No inbox thread creation

• Or allow sending as:

  • System message / announcement
  • Not a direct conversation

This feature has huge potential, but in its current form, it behaves more like a chat system rather than a broadcast tool.

Looking forward to your feedback.

Thanks.