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FluentAuth - Password Emails not sent

Fluent Auth is the standard Login of a website. Digistore sells a product, sends a webhook to Thrive Automator and a Wordpress-User is created. But: no "create a password"-E-mail is sent to the user.....

5 Month ago i talked to support, that if FluentAuth is active and a FluentCRM automation creates a wordpress user, it doesn't work either, because "it appears this behavior is due to the user not being registered directly through FluentAuth, which is why the custom FluentAuth email isn't triggered. That said, I’ve shared this with our development team for review to see how this can be improved."

So is this still a thing, that FAuth doesn't send custom e-Mails, if the user wasn't registered through it? If i sell a product through FCart, everything is fine, so should it work with other tools, too, or is there still a limitation?

Shahjahan JewelΒ 

Shahjahan Jewel

We just released a new version today. FluentAuth can now intercept default WordPress welcome and password reset emails, and you can customize that. Please try FluentAuth -> System emails and enable the customized contents. Hope that will work. If it does not work, please let me know. I manage FluentAuth personally.

Tindaro Battaglia

Shahjahan JewelΒ what about manually unlock users? if someone write the wrong password and gets locked, there's no way for admin to recover them

Manuel MΓΌller

Shahjahan JewelΒ just tested the behaviour on my own site

the setting is Webhook to Thrive Automator > New User is created ….. when FluentAuth is deactivated, the standard β€žset your password mailβ€œ is sent …… when FluentAuth is activated, no email is sent (it’s not even in the FSMTP logs)

Shahjahan Jewel

Manuel MΓΌllerΒ that's strange. I will take a look.

Christian Frank

Manuel MΓΌllerΒ Same issue here, but the email is in FSMTP logs. It's just not sent.

Manuel MΓΌller

Shahjahan JewelΒ any clue what the problem could be?

David Carton

Hello, Here the default is now 10 times they can try to log in. But 10 min ago it was 5 attemps. and we are getting complains about not getting logged in. they are blocked. Never had this before the update.

Could there be a reason? I wil deactivate it for now. Thank you. OW-- We work only with magic login and with the shortcode [fluent_auth_magic_login redirect_to="your_URL"] Thank you ;-)

Christian Frank

I'm also having this issue since I upgraded WP and FluentAuth yesterday.

+1

Dany Tetreault

I have the same problem today

John Mac

Pinging on this one. Setting custom Set Password emails in FluentAuth is not working. No email is sent. If you activate Bricks build in user activation, it sends an email.

I would prefer FluentAuth.

Shahjahan JewelΒ 

Did this ever get fixed? Custom emails are not sending.

John Mac

Still not fixed as far as I can see. I never got a reply on this either.

John MacΒ okay, thank you for your input, Its been driving me nuts, Makes me feel better that its not some isolated issue im dealing with.

Shahjahan JewelΒ what do you think?

Frank Ifeamazi

I also had the same problem, I fixed it by resetting the Tijdslimiet voor login minuten, and it works for me.