fluent crm bugs.
Hi FluentCRM Support,
I’d like to report two issues I encountered:
- No clear warning when a double opt-in template cannot save. After creating several custom emails, some settings appeared to revert to global. I later learned that double opt-in emails require an activation link, which my unsubscribe notifications did not contain. However, I saw no error message explaining why they could not save, so it looked like a bug. A clear validation message would help.
- Code editor readability in dark mode. The code text appears blue against a blue background, making it difficult to read and edit. Could you improve the contrast?
Please let me know if I’ve missed a setting or if you need screenshots.
Thank you.
Hi Sayed, I’ve checked both issues you reported.
For the first issue, when you select “List specific double opt-in settings” but don’t include the activation link (#activate_link#) in the double opt-in email, the settings window reverts to its previous state without saving the changes. Please make sure to include the activation link when configuring the email, and the settings should save correctly. The error message could also be improved to make it clearer. I’ve noted this matter with our development team for improvement.
Regarding the second issue with text color in dark mode, I couldn’t reproduce it on my end. Could you please open a support ticket so our team can investigate further?
https://wpmanageninja.com/account/support-tickets
Thank you!
Ariful Islam My saved email template loses its formatting when imported into a campaign using “Use Template.” Pasting the same HTML directly works correctly. Please investigate whether template import changes the HTML, CSS, or editor type.
Thank you, will submit a ticket.
Hello S B, as this post is related to fluentCRM, there's a dedicated space for fleuntCRM,
https://community.wpmanageninja.com/portal/space/fluent-crm/home
You can post CRM related issues/topics in the above space, thank you.