Engagement
I have a question...
I'm testing the community with a group of clients of mine, and there is some 'problem' with engagement...
When I post stuff in the community, I use the @ everyone tag so they get a notification. Yesterday I was talking to them and asked why they did not login to the community and participate.
They allmost all said that they just read the email notifications and feel no need to login 😏
Obviously that is not the behaviour I want in a community.
So I was wondering if there could be a feature to customize the notifications, so I maybe can only show the post title, or 'person x posted something' or something complete custom for my portal?
Would be nice to if we could change the color and text of the 'join the conversation' button
BTW: I wish I could reply to the notification email so there is no need for admin to log in.
Anyway.. if I would get integration with MS Teams. Google Chat, Discord and I could reply from those apps when I get the notification there it would be really handy for the admin but also for users - in this case even creating native fCommunity mobile app wouldnt be a case (so I personally wouldnt to worry about installing some fComm app that might not be recognized by many end-users anyway etc).