Crazy Idea | Community + Support
What if all support tickets could be routed directly to a community support secret group via a webhook? This setup would allow agents to respond to tickets as if they were replying to regular community messages within the secret group, and customer replies would appear as threaded responses, creating a seamless, interactive support experience
Another crazy idea 🤔I have LTDs for FluentCRM, FluentForms, FluentBoards, FluentBooking, Ninja Tables, and now FluentCommunity.
I really hate that I missed FluentSupport....
How about a secret Ltd for a very limited amount of time and licenses for FluentSupport?
Integration between support & community can be a game changer.