Core feature broken for weeks?
Link with CRM tags not saving / not working
I have fluent community and Fluent CRM Pro versions and when I try to link a tag to a course on the Access Management page it doesn't actually save.
I click save and after refreshing the page it doesn't save my changes.
My checkout is SureCart and I use the WPFusion integration to add tags on checkout. This works and the tags are applied and saved to the contact in crm.
I was told this is a confirmed bug but since both community and crm are Fluent products it seems concerning that it still doesn't work after weeks of it being a known issue.
Not sure what happened to your case but I would recommend to submit a support ticket so our support team can take a look.
Shahjahan Jewel thanks, I did submit a ticket on Feb 12 and this was the response:
"This is a known bug listed in our internal bug list and this will be resolved in the next update.
Thank you"
Hac Media I just replied to your ticket,
same here, I have reported this issue a month ago already. The accessmanagement only works with spaces but but with courses.
Elisa Spiegel I've been told multiple times that it's been fixed in the development version but that hasn't been released yet.
I think it would be beneficial for everybody if there were smaller but more frequent updates especially when core issues like access tags are broken.
Just so you know if it's very urgent you can make it work with WP fusions integration but it may require the paid version which I've been using for years.
It is unfortunate that third party plugins are needed to make something so essential work. Especially when we're talking about two fluent products that pretty much have to work together.
Hac Media yes I even would be happy if I could just get the code change to make it work in the plugin file 😀
Thank you for the Wp fusion idea, I did not know that a plugin like this exists.
it works now in the new version of FluentCommunity 1.2.0 :)
Elisa Spiegel thanks for the update, have you tested it on your own site?
I've been waiting for this feature to be fixed before adding more spaces and automations but using WP fusion has been so reliable that I'm slightly hesitant.
Just the fact that it took over 4 weeks for this feature to get fixed actually gives me some strong reservations about how much I can rely on fluent community overall.
I'll give this a try over the weekend.