Community PWA Not Logging In With Correct Credentials
I love the Community app - love it! But it does log me out very often, which I've now found a solution to that thanks to a discussion you've had with someone.
The problem I have is with not being able to log in again. I thought it might be to do with 2FA being set up on my particular profile, but I've logged in again on my mobile browser, used the 2FA, and still I can't log in to the PWA.
There is also no alert or error message that comes up, it just doesn't log in.
If I use the wrong password / username combination, it at least flags an error so I know there is some activity happening.
Can you help? I'm hoping it's unique to me and not something my clients are facing as no one has raised any complaints as of yet.
What 2FA plugin are you using by the way?
Shahjahan Jewel Security Optimizer by SiteGround
Any chance of getting notifications. ? Get more people involved in the community
Andrew F yes push notifications are MUST
Drive Zone agree its the only way to keep my community to keep interacting and seeing new posts
What solution have you found exactly? Could it be that your issue is related to it? Are you talking about an Admin user or just a community subscriber?
JF I haven't found a solution, I'm hoping that Shahjahan Jewel can offer some insight. I'm seeing it on my side (admin) and hoping it's not something that is replicated across subscribers.
JF are you also seeing this on your side?
Katherine Stott I have found the issue, and it's conflict with the sg's security plugin. We will add the patch in the next version.
Shahjahan Jewel you're amazing. Thank you for everything you do.
Katherine Stott No, I was just trying to help. Glad to hear that the team found and will patch the issue.
JF thank you, me too! 🙂
The latest version will handle the mid 2FA by sg security.
Shahjahan Jewel woohoooooo! You're the best. Thank you.