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Chat messages from current session disappear after closing and reopening tab (requires logout/login to refresh)

Hi everyone,

I’m experiencing a consistent issue with the chat in Fluent Community and would appreciate your help.

Issue description:

When using the chat normally, everything works fine during the active session:

  • I can send messages
  • I can navigate between sections (courses, spaces, etc.)
  • Messages remain visible

However, the problem occurs when I close the browser tab and then reopen the site (while still logged in):

  • The latest messages from the previous session are NOT visible
  • This includes both my messages and messages from other users
  • Only older messages (from before login or earlier sessions) are shown

Temporary fix:

The only way to restore the missing messages is:

  1. Log out
  2. Log back in

After that, all messages appear correctly again.


What I tested:

  • Tested with both FluentSocket and Pusher
  • Same issue occurs in both cases
  • So it doesn’t seem to be related to the realtime provider

Is there any fix or workaround available?

We will look into this, thank you for reporting.

Kostiantyn

Tawsif Ahmed RiyadΒ Thank you for looking into this issue, I really appreciate it.

I also wanted to mention one more thing regarding the chat functionality. It would be very helpful to have the ability to mention/tag users (using @username) directly in chat messages.