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πŸ› Bug: Member tagging is delayed or non-existent

I'm trying to tag my members, but their usernames don't pop up. Help! I made a video showing what I mean: https://www.loom.com/share/0dca20fddebf476b952255b3e5016bdd

Also - why don't Loom previews show up properly?

Janice Bennett

Question: have you tried to tag them on a new line / paragraph? I've found in the FCRM (I know you're referring to the FCOM but may be similar to FCRM) that I have to do that for the short code tags to start to work properly. Perhaps try that. It's not quite as ideal but then you can just backspace out the hard return to put back in the sentence.

Kaneisha G.

Janice BennettΒ I’ll try that!

The GS

Yeah, right! I have encountered this issue before. The thing is, the username does not auto-fill or pop up while you're tagging the user. But when you tag a username and hit publish, the user gets tagged with the full name in the post. So yeah, the UX needs to improve for sure! πŸ™Œ

Kaneisha G.

The GSΒ thanks for the tip!

Raiyan Marzan

Kaneisha G.Β We could not re-produce the issue. Could you please create a support ticket?

Kaneisha G.

Raiyan MarzanΒ will do!