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403 Error when editing Fluent Community menu settings

Hello,

I’m currently trying to customize the default menu in Fluent Community (Flux, Spaces, Courses, Members).

However, when I try to rename or remove any menu item (for example β€œFlux”), I get the following error message:
β€œUnexpected error from server. Please check browser console.”

After checking the browser console, I can see a 403 (Forbidden) error on this request:
/wp-json/fluent-community/v2/settings/menu-settings

It seems that the request is being blocked, possibly by a server firewall or something related to the REST API.

I have already tried:

  • Disabling all plugins except Fluent Community
  • Testing again, but the issue persists

Could you please help me understand if this is expected behavior, or if there is a known issue or configuration required to allow menu customization?

Thank you very much for your help!

403 Error when editing Fluent Community menu settings

Shahjahan Jewel

Looks like your Server Firewall block the request with the JSON data. Check the network tab and see more details of the blocking.

CΓ©sar

Hi,

Just a quick update in case it helps someone else.

I was able to find the cause of the issue β€” it was related to the CDN/caching layer rather than Fluent itself or a firewall rule.

After checking further, I realized that the request was being affected by caching rules. Once I excluded the URL of the affected page from LiteSpeed Cache, everything started working correctly again and I was able to modify the menu without any errors.

So in my case, the solution was to exclude the specific page URL from caching.

Thanks again!