2FA Not Being Received, NEED TO DISABLE
I have a PRO account and have not received ANY customer service since I signed up.
I have already launched my community and multiple users are not receiving the Verification Code and are unable to sign up.
I need support ASAP or I will cancel completely and uninstall this community.
Do you have the SMTP plugin installed? Can your website send emails? Please check your SMTP plugin logs and see if there has any issues.
I do not have the SMTP plugin installed but yes the website can send emails because everyone who is not using gmail can receive the emails.
I have identified that this issue is happening specifically for people attempting to register with GMAIL.
I did download FluentAUTH, but I am still not able to disable 2FA
I do not need it, as I currently have wordfence for security.
current settings in fluentAUTH and I am still getting the 2fa prompt when registering
I have already written asking to cancel my pro trial as I do not have it installed and do not need it. I just need to disable the 2FA for the free account.
Note: You should use an SMTP service to enable emails. Don't reply on your hosting email. Now if you want to disable 2FA for registratuon you can use this php code (add that to your theme's functions.php file or use any code snippet plugin like fluent snippets)
add_filter('fluent_auth/verify_signup_email', '__return_false');Hope this helps.
The code works, thanks for supplying. That will be a temporary solution.
I will work on adding the SMTP plugin.
Can you please cancel the pro trial? I do not have it installed and do not want to purchase. I don't need the additional features at this time.
Do you have a solution for the problem with gmail not receiving the 2FA? Will installing fluent SMTP solve that issue?
Megan I, install the fluent SMTP and configure it according to the manual. If you configure it correctly, that should work.
Tawsif Ahmed Riyad I installed Fluent SMTP and it is now working. Thanks!