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Update : Thank you for the quick response.
I’ve just tested it and everything is working normally again.
Since the update, when an item is added to the cart, the cart does not appear. You have to click ‘Add to cart’ twice for the cart to display with the product. The same issue occurs when removing an item from the cart: you need to click the trash icon twice.
Update : I’ve just noticed that if I empty the cart and refresh the page, the product appears in the cart again. Please note that everything was working before the update. My site was officially launched YESTERDAY.
Are you getting any errors in the console?
Ripon Sarkar No entries in the logs. Nothing since yesterday.
D@vid May I have your theme name?
Ripon Sarkar
Betheme : https://muffingroup.com/betheme/
But it was working before the update. This is problematic if the customer has to click ‘Add to cart’ twice, as they may think they will be charged twice.
D@vid thanks for sharing
Ripon Sarkar
I’ve just noticed that if I empty the cart and refresh the page, the product appears in the cart again. Please note that everything was working before the update. My site was officially launched YESTERDAY. This is unacceptable
D@vid immediate fix is coming. no worries
Ripon Sarkar Thx
D@vid we just released the fix. The issue was with static runtime caching.
Shahjahan Jewel Ripon Sarkar
Thank you for the quick response.
I’ve just tested it and everything is working normally again.
I’d also like to report : Stripe, the payment solution, is no longer working on my site, even though it is enabled and properly recognized by FluentCart. I contacted Stripe support, and they asked me to report this to you and to reference ticket sco_Tk6RoHP8fibfEe.
D@vid Okay I will contact stripe.
D@vid I contacted to stripe and they are asking more information. can you please open a ticket so we can take care of it?
Ripon Sarkar
Hi,
The information was included in the ticket opened with Stripe.
You were supposed to contact them, but since this was not done, they closed ticket sco_Tk6RoHP8fibfEe after 8 days.
I have just requested that the ticket be reopened and I am opening a new one with FluentCart.
Thank you.